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SHIPPING POLICY

Shipping Overview

We are committed to delivering your carefully curated selections with efficiency and care. Every order is processed within 1-2 business days after payment confirmation, ensuring your items are prepared with attention to detail. Our logistics partners specialize in handling premium lifestyle products, from seasonal essentials to statement pieces, guaranteeing secure packaging and timely dispatch. Whether you're refreshing your everyday wardrobe or investing in elevated classics, our streamlined fulfillment process prioritizes both speed and precision.

Shipping Timeframe

Processing typically concludes within 48 hours of order placement, excluding weekends and holidays. Transit durations vary based on destination and carrier capacity. Domestic shipments generally reach customers within 5-7 business days, while international deliveries may require 10-20 business days depending on customs clearance. Note that peak seasons or unforeseen logistical challenges may occasionally extend these estimates. For time-sensitive needs, we recommend placing orders well in advance.

Shipping Costs

We offer tiered shipping options designed for flexibility:

Standard Shipping (10-15 Business Days): $15 for orders under $60
Free Shipping (10-15 Business Days): Automatically applied to orders totaling $60 or more

These rates apply to most destinations within our service network. Bulk or oversized items may incur additional charges, which will be clearly displayed during checkout.

Shipping Regions

Currently serving 30+ countries across North America, Europe, and select Asian markets. We cannot ship to embargoed regions or countries with restrictive import policies for lifestyle goods. During checkout, our system automatically verifies deliverability based on your shipping address. For specific inquiries about service availability to emerging markets, please contact our support team prior to ordering.

Order Tracking

Within 24 hours of shipment, you'll receive a confirmation email containing:

- A unique tracking number
- Direct links to carrier tracking systems
- Estimated delivery windows

Our mobile-responsive tracking portal provides real-time updates, including customs clearance milestones for international shipments. If you haven't received tracking information within three business days, please check your spam folder or account dashboard.

Delayed or Lost Shipments

While delivery delays are rare, they may occur due to weather events, customs inspections, or carrier disruptions. If your package hasn't arrived within five business days of the estimated delivery date, please contact [email protected] with your order number. Our logistics team will initiate a trace investigation with the carrier and keep you informed throughout the resolution process. For lost shipments confirmed by the carrier, we offer reshipment or refund options at your discretion.

Customs & Import Duties

International customers are responsible for any applicable customs fees, taxes, or import duties imposed by their country's regulations. These charges are determined by local authorities and are not included in our pricing or shipping costs. We declare all packages at full value with accurate product descriptions to comply with global trade requirements. For guidance on potential fees, we recommend consulting your national customs office prior to ordering. Please note that refusal to pay these charges may result in package return or abandonment.
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