Terms of Service

Introduction & Acceptance of Terms

Welcome to HikeFlexe ("we," "us," or "our"), an independent online retailer specializing in premium footwear, including sneakers, boots, mules, and derby shoes (collectively, "Products"). By accessing or using our website www.hikeflexe.shop (the "Site"), you agree to comply with these Terms of Service ("Terms"). If you do not agree, please refrain from using the Site.

Account Responsibilities

To purchase Products, you may need to create an account. You are responsible for:

• Providing accurate and current information.
• Maintaining the confidentiality of your login credentials.
• All activities under your account.

We reserve the right to suspend or terminate accounts for violations of these Terms.

Product Information & Order Terms

We strive for accurate Product descriptions, images, and pricing. However, minor discrepancies may occur due to manufacturing variations. All Products are subject to availability. By placing an order, you agree to pay the specified price and applicable taxes.

Footwear-Specific Notes: Footwear may exhibit natural material variations (e.g., leather grain, suede texture). We are not liable for individual fit preferences or styling choices.

Payment, Shipping, Returns

Payment: We accept major credit cards and PayPal. Payment is processed at checkout.

Shipping: Orders are processed within 1–3 business days. Delivery times vary by location.

Returns: Unworn, undamaged Products may be returned within 30 days of delivery for a refund or exchange. Customers are responsible for return shipping costs unless the item is defective or incorrect.

Intellectual Property Rights

All Site content, including logos, text, and images, is our property or licensed to us and protected by copyright and trademark laws. Unauthorized use is prohibited.

Disclaimers & Limitations of Liability

General Disclaimer: Products are provided "as is." We disclaim all warranties, express or implied, including merchantability or fitness for a particular purpose.

Footwear-Specific Disclaimers:

• Sneakers/Boots/Mules/Derby Shoes: Not responsible for wear-and-tear beyond normal use or damage from improper care (e.g., exposure to water for suede).
• Seasonal Footwear (e.g., Snow Boots): Not liable for performance in extreme weather conditions.

In no event shall we be liable for indirect, incidental, or consequential damages arising from Product use.

Governing Law & Dispute Resolution

These Terms are governed by the laws of the jurisdiction where our business is registered. Disputes will be resolved through binding arbitration or small claims court, with each party bearing its own costs.

Contact & Effective Date

For questions, contact us at [email protected]. These Terms are effective as of the date of your first use of the Site.